FAQs

McCarther Plumbing

  • What are the benefits of a tankless water heater?

    Tankless water heaters are more energy efficient, and they don't run out of hot water. According to Bob Vila, with a tankless water heater, a home can have a steady flow of hot water at a rate of two to five gallons per minute. Want to know more? Contact McCarther Plumbing today!

  • Are all of your plumbers fully licensed?

    Yes! We have six trucks, and each plumber on the team is fully licensed.

  • Will you have to leave the job site to get supplies?

    No, we won't have to leave the job site for supplies. Our six trucks are fully stocked with everything your plumber will need for the job. Contact us today to learn more!

  • Do you offer video camera inspections?

    Absolutely! We specialize in camera inspection with state-of-the-art equipment. This non-invasive method uses a high-resolution camera to inspect the inside of your pipes. This helps us locate blockages, cracks, root intrusions, pipe misalignment, or other issues without digging or guesswork. If you're experiencing recurring clogs, slow drains, or suspect a hidden leak or pipe damage, a camera inspection provides a fast and accurate diagnosis.

  • What is backflow and why is testing important?

    Backflow occurs when contaminated water flows backward into your clean water supply. Testing ensures your backflow prevention device is working properly to protect your water quality. In Texas, annual backflow testing is required for certain properties and systems. We’re certified to perform these tests (TCEQ License BP0023507). We provide documentation for your records and submit results to the appropriate municipal authority, if needed.

  • Do you repair or replace backflow prevention devices?

    Yes, we offer full service including testing, repairs, and replacement of backflow prevention assemblies.

  • Do you offer same-day service?

    Yes, with six fully stocked plumbing trucks, we’re equipped to provide same-day service across Central Texas.

  • Do you handle plumbing for new construction and remodels?

    Yes, we are very experienced in plumbing layout, installation, and inspection for new builds and renovations. We’re trusted by many homebuilders and contractors throughout Central Texas.

  • What’s included in your workmanship warranty?

    Our 1-year workmanship warranty covers labor and installation. Additionally, we work with extended manufacturer warranties that apply to parts and equipment.

  • Do you offer 24/7 emergency plumbing services?

    Yes, we’re available around the clock for urgent residential and commercial plumbing issues. We always have a licensed plumber on call for urgent plumbing problems.